Faulty products policy.
If you find a manufacturing fault with one of our products we will offer a replacement product. Please contact email@example.com and provide the following information:
We will assess your request and if deemed faulty send you a replacement product.
We will offer a refund as an alternative to a replacement product, ONLY if the product was purchased directly through www.dieselanddutch.com. In addition to the above information please provide your Diesel & DUTCH invoice number with your email to us.
If you have purchased from a re-seller we will offer a replacement product, but if you require a refund please re-direct your enquiry directly with this organisation and abide by their refund policy.
We reserve the right not to offer a refund or replacement product, where the item fault is a result of misuse, neglect or general wear and tear consistent with normal use.
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